Introduction
At Plastica Dos Fios, we respect the privacy of our users and are committed to protecting your personal information. This privacy policy outlines how we collect, use, share, and protect the personal information you provide to us when you use our website, mobile applications, and other online services (collectively, our “Services”).
Please take the time to read this policy carefully. If you have any questions or concerns about our privacy practices, please feel free to contact us using the information provided at the end of this policy.
Information We Collect
We collect personal information from you when you voluntarily provide such information to us. For example, we collect personal information when you:
- Create an account or make purchases on our Services
- Sign up for our newsletter or other mailing lists
- Request information or support from us
- Participate in contests, surveys, or promotions
The types of personal information we may collect includes:
- Contact information – Such as your name, email address, postal address, and phone number
- Account information – Such as your username, password, and preferences
- Payment information – Such as your credit/debit card number, expiration date, and billing address
- Order information – Such as items purchased, quantities, delivery details, and payment information
- Feedback and correspondence – Such as information you provide in customer service inquiries, survey responses, and contest entries
How We Use Your Information
We use your personal information for the following purposes:
- To provide our Services to you, process your orders, and fulfill your requests
- To improve and develop our website, products, and Services
- To analyze usage of our Services and user demographics
- To communicate with you about your account, orders, surveys, newsletter subscriptions, and promotions
- To customize your experience on our Services and provide personalized content and offers
- To notify you about changes to our policies, Services, events, and products
- To detect and prevent fraud, abuse, security risks, and other harmful activity
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
- Service providers – We share information with third party companies and individuals we hire to perform services on our behalf, such as order fulfillment, payment processing, marketing, analytics, customer service, fraud detection, etc. These service providers are only provided the minimum amount of personal information needed to fulfill their duties, and are not permitted to use it for any other purpose.
- Business transfers – Your personal information may be transferred to another entity if we undergo a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction. We will notify you via email and/or through a notice on our website if your information is transferred in this manner.
- Legal requirements – We may disclose your personal information if required to do so by law or in good faith that such disclosure is reasonably necessary to comply with legal obligations, court orders, or legal process.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. The criteria we use to determine retention periods include:
- The length of time we have an ongoing relationship with you
- Whether we have a legal obligation to continue storing your data
- Whether the data is necessary to provide our Services to you
After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner according to our data retention and deletion policies.
Your Data Protection Rights
You have certain rights with respect to the personal information we collect about you, including:
- The right to access, correct, update, or delete the personal information we hold about you
- The right to object to or opt out of certain uses of your personal information
- The right to receive an electronic copy of personal information you have provided to us for purposes of transmitting it to another company
- The right to file a complaint with the appropriate authority if you believe we have violated applicable data protection laws
To exercise these rights, please contact us using the information provided at the end of this policy.
Data Security
We employ physical, organizational, and technological safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include storing data on secure servers, encrypting data during transmission, employing access controls, and limiting access based on a ‘need to know’ basis.
While we strive to protect your personal information, no system is completely secure or error-free. In the event of a breach, we will notify affected users in compliance with applicable laws.
Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and discover that your child has provided us with their personal information without your consent, please contact us using the information below.
Cookies and Tracking Technologies
We use cookies and similar technologies on our Services. These technologies allow us to recognize you, remember your preferences, and track your use of our Services to enhance your browsing experience.
You can disable cookies through your browser settings, but some features of the Services may not function properly if cookies are disabled.
We also work with analytics partners to track visits to our website. We use this data to better understand how our Services are being used so we can improve them.
Our partners may place web beacons or similar technologies on our Services to monitor your activities and collect data about your website usage. This data helps us analyze traffic and improve the Services.
Changes to this Policy
We may occasionally update this privacy policy to reflect changes in our practices and services. When we post changes, we will revise the “Last Updated” date at the top of this page. If we make any material changes, we will notify you by email or by posting a notice on our website prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this privacy policy or your personal information, please contact us at [email protected].
Last Updated: March 1, 2023